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Report Abuse

Updated on: July 13, 2024

Jehmuel James

President & CEO

Thank you for choosing Microfidelity!

At Microfidelity, we take all reports of abuse seriously and strive to maintain a safe and secure environment for our users. If you need to report any abuse related to our hosting services or your Microfidelity account, please send an email to abuse@microfidelity.uk.

How to Report Abuse

When submitting an abuse report, please provide as much detail as possible. This includes:

What Happens with Your Report

When we receive an abuse report, it is routed to our dedicated Abuse Team, where it will be queued and processed. Due to the high volume of reports we receive daily, we cannot guarantee a personal response to each message. However, we will endeavor to reply to individual inquiries in cases where a personal response is requested or necessary. Please rest assured that we will take the necessary action to ensure our Terms of Service, as well as applicable laws, are being respected. All abuse reports are logged and tracked individually. To ensure a timely resolution, each report should be limited to one domain name. If there are multiple instances of abuse on a single domain, please include them in a single report.

Domain Names Registered with Microfidelity

Please note that there are instances where we may not be able to verify or take restrictive action on an abuse report if a domain name is not hosted on our network, even if the domain name is registered with Microfidelity, as we do not have access to third-party servers. To expedite resolution, we recommend that abuse reports concerning content or activity hosted on third-party servers be reported to their respective hosting providers.

More Information

More information on some common types of abuse and related policies can be found in our Abuse Policies Knowledge Base article here.